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Pricing

One price per person. No fine print.

You should know what IT costs before you ever talk to us. One rate per person covers every service we offer, the tools behind it, and project work.

$200per person, per month

What is included,
and what is not

We would rather lay out the boundaries now than surprise you on an invoice later.

Included in your $200 per person
  • Fully managed, US-based IT support desk, worked to a confirmed fix
  • 24/7 CrowdStrike security operations center and Next-Gen SIEM
  • Endpoint detection and response on every device
  • Nightly backups: physical servers, Azure, Microsoft 365, and Google Workspace
  • Monthly patch testing, approval, and deployment, including third-party apps
  • Remote management, remote support, and mobile device management
  • Network, server, device, and service monitoring
  • Regulatory compliance: CMMC, NIST 800-171, HIPAA, and PCI DSS
  • Asset and license management, onboarding, and offboarding
  • IT strategy and executive advisory
  • Refreshes, replacements, and projects
The only things not included
  • Hardware

    Laptops, servers, and network gear you own, billed at cost.

  • Travel

    Out-of-area travel when we need to be on site far from us.

  • New people

    Each person you add is billed at the same per-person rate.

Nothing held back
behind a higher tier

Many providers price by tier and by device. Here is how that usually compares with a single all-inclusive rate.

  • IT support desk
    Tiered pricing

    Often offshore

    Headway

    Fully managed and US-based

  • Cybersecurity and threat defense
    Tiered pricing

    Often anti-virus only

    Headway

    CrowdStrike EDR with a 24/7 SOC

  • SIEM
    Tiered pricing

    Reserved for the top tier

    Headway

    Included for every client

  • Regulatory compliance (CMMC, HIPAA, PCI DSS)
    Tiered pricing

    Usually not offered

    Headway

    Included

  • Asset and license management
    Tiered pricing

    Limited

    Headway

    Included

  • Servers
    Tiered pricing

    Billed per server on top of workstations

    Headway

    Covered by the per-person rate

  • Backups
    Tiered pricing

    A paid upgrade or add-on

    Headway

    Included for every seat

  • IT strategy and executive advisory
    Tiered pricing

    Additional fees

    Headway

    Included for every client

  • Refreshes, replacements, and projects
    Tiered pricing

    Additional fees per project

    Headway

    Included in the agreement

  • Pricing
    Tiered pricing

    Available after a sales call

    Headway

    Published on this page

One price, everything included

What would
this cost you?

Enter how many people are on your team, then see the two costs side by side. An employee is anyone who uses a computer: office staff, field technicians, shop floor workers, cashiers, and interns all count.

Our rate covers every service we offer and the tools behind it. The only extras are hardware, travel, and new people you add to the team.

People

Pricing questions

Let’s talk about
your business

Tell us about your team and what is going on with your IT. A senior partner replies directly, usually within one business day.