One price per person. No fine print.
You should know what IT costs before you ever talk to us. One rate per person covers every service we offer, the tools behind it, and project work.
What is included,
and what is not
We would rather lay out the boundaries now than surprise you on an invoice later.
- Fully managed, US-based IT support desk, worked to a confirmed fix
- 24/7 CrowdStrike security operations center and Next-Gen SIEM
- Endpoint detection and response on every device
- Nightly backups: physical servers, Azure, Microsoft 365, and Google Workspace
- Monthly patch testing, approval, and deployment, including third-party apps
- Remote management, remote support, and mobile device management
- Network, server, device, and service monitoring
- Regulatory compliance: CMMC, NIST 800-171, HIPAA, and PCI DSS
- Asset and license management, onboarding, and offboarding
- IT strategy and executive advisory
- Refreshes, replacements, and projects
- Hardware
Laptops, servers, and network gear you own, billed at cost.
- Travel
Out-of-area travel when we need to be on site far from us.
- New people
Each person you add is billed at the same per-person rate.
Nothing held back
behind a higher tier
Many providers price by tier and by device. Here is how that usually compares with a single all-inclusive rate.
- IT support deskTiered pricing
Often offshore
HeadwayFully managed and US-based
- Cybersecurity and threat defenseTiered pricing
Often anti-virus only
HeadwayCrowdStrike EDR with a 24/7 SOC
- SIEMTiered pricing
Reserved for the top tier
HeadwayIncluded for every client
- Regulatory compliance (CMMC, HIPAA, PCI DSS)Tiered pricing
Usually not offered
HeadwayIncluded
- Asset and license managementTiered pricing
Limited
HeadwayIncluded
- ServersTiered pricing
Billed per server on top of workstations
HeadwayCovered by the per-person rate
- BackupsTiered pricing
A paid upgrade or add-on
HeadwayIncluded for every seat
- IT strategy and executive advisoryTiered pricing
Additional fees
HeadwayIncluded for every client
- Refreshes, replacements, and projectsTiered pricing
Additional fees per project
HeadwayIncluded in the agreement
- PricingTiered pricing
Available after a sales call
HeadwayPublished on this page
What would
this cost you?
Enter how many people are on your team, then see the two costs side by side. An employee is anyone who uses a computer: office staff, field technicians, shop floor workers, cashiers, and interns all count.
Our rate covers every service we offer and the tools behind it. The only extras are hardware, travel, and new people you add to the team.
Pricing questions
Let’s talk about
your business
Tell us about your team and what is going on with your IT. A senior partner replies directly, usually within one business day.
