One agreement,
your data safe
If data is lost or a system goes down, we put it back: to the original location, to new hardware, or straight to the cloud.
What continuity means at Headway
Business continuity is your ability to keep working after data is lost or a system fails. Headway Strategy backs up physical servers, Microsoft Azure, Microsoft 365 and Google Workspace every night on a defined retention schedule, restores them to the original location, new hardware or the cloud, and provides datacenter hosting for clients across the United States.
- Physical servers and Azure workloads are backed up nightly on a defined retention schedule.
- Restores can go back to the original location, to new hardware, or directly into the cloud.
- Microsoft 365 backup covers mail, contacts, calendars, tasks, notes, Teams messages and SharePoint Online.
- Google Workspace backup covers mail, contacts, calendars and Google Drive.
What’s included
Nightly backups, tested restores, and hosting for the systems you rely on. Every service here is part of the agreement, not an add-on you pay for later.
Backups
Physical servers, Microsoft Azure, Microsoft 365, and Google Workspace, all backed up every night.
- Physical serversNightly backups of every physical server, kept on a retention schedule and restorable to the existing location, to new hardware, or to a virtual location.
- Microsoft AzureThe same nightly protection for cloud infrastructure, restorable to the existing location, to new hardware, to a new virtual location, or directly into Microsoft Azure.
- Microsoft 365We back up mailboxes, contacts, calendars, tasks, notes, Teams messages, and SharePoint Online sites.
- Google WorkspaceWe back up mailboxes, contacts, and calendars, along with Google Drive.
Datacenter Hosting & Services
- Physical Server HostingOur datacenters can house any or all of your server and appliance hardware in our state-of-the-art datacenter with redundant connectivity, power, and 24x7 physical monitoring.
- Local Hands-On SupportBecause our datacenter is internally managed and operated, our team can provide on-demand smart hands quickly and efficiently for any hardware maintenance or repair needs.
The usual IT arrangement is built backwards
We have spent years inside other people's IT operations, and the same pattern shows up almost everywhere.
You buy a slice, not a system
A monthly fee only covers part of what a business actually needs. Security tooling, compliance work, and modernization sit outside it, so the environment is only partially looked after.
Every improvement becomes a quote
Want to fix the thing that keeps breaking? That is a project, with its own scope and its own invoice. The extra costs add up, companies stop asking, and the issues compound.
You find out what is missing at the worst moment
The gaps in coverage usually surface during an outage, an audit, or an incident, when they cost the most time and money to resolve.
So we built the agreement the other way around
One monthly price per person covers the entire service offering, period. You are never quoted again for doing the right thing.
One price, everything included
Every service line we offer is included from day one. No starter tier. No premium bundle. No carefully engineered pricing ladder designed to keep the useful stuff just out of reach until you've maxed out your budget.
Projects are not extra
Migrations, rollouts, hardening, cleanup: the improvement work is part of the relationship, not a separate quote each time. We can fix root causes instead of rebilling symptoms.
The real tools, for everyone
Enterprise endpoint protection, a 24x7 security operations center, and a SIEM with a full year of retention. The same toolset regardless of company size.
Priced per person, and that is it
Your cost moves when your headcount moves. The only other charges are hardware you own and travel when we come on site. No line-item surprises.
Incentives pointed the right way
We are paid the same whether your team calls once a month or every day. The only way that works for us is to make things stop breaking, and that is where the value is for you.
Written down before it starts
Scope, response commitments, and how we are measured are agreed in writing. The rules don't change when it's convenient.
What would
this cost you?
Enter how many people are on your team, then see the two costs side by side. An employee is anyone who uses a computer: office staff, field technicians, shop floor workers, cashiers, and interns all count.
Our rate covers every service we offer and the tools behind it. The only extras are hardware, travel, and new people you add to the team.
Continuity questions
Straight answers about what is covered and how it works.
Let’s talk about
your business
Tell us about your team and what is going on with your IT. A senior partner replies directly, usually within one business day.